Microsoft Dynamics CRM is a client relationship administration programming bundle created by Microsoft concentrated on improving the client relationship for any association. Out of the container, the item concentrates primarily on Sales, Marketing, and Customer Service divisions, however Microsoft has been showcasing Dynamics CRM as a XRM stage and has been urging accomplices to utilize its restrictive (.NET based) structure to alter it. Lately, it has likewise developed as an Analytics stage driven by CRM.
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Microsoft Dynamics CRM is a CRM- customer relationship management software that allows businesses to advertise wiser, offer properly and successfully, and safely anywhere. Having a CRM program, from consumer records to sales prospects to client prospects and account activity while in the cloud, plus interactions regarding portable revenue come right into straightforward view for quick and relationship decision-making. Store and control information and statistics for your big picture in your business from several sides. Or drill-down in to the CRM system’s methods and capabilities designed for company, income, marketing, and interpersonal intelligence.
History of Microsoft Dynamics CRM
Editions in Microsoft Dynamics CRM
Deployment types & Licensing Options
Comparison with other CRM’s in the Market
Out of Box Features (OOB Concepts)
Quotes, Orders and Invoices
Working with Reports
Process Driven UI
Accessing CRM from Outlook
Introduction to Social Listening
Administration, Settings Configuration
Administration & Security
Privileges, Access Levels and Security Roles
Positions & Hierarchies
Creating and managing Security Roles
Auto Numbering, Languages
Settings & Configuration
Sites, Sales Territories, Facilities and Resource Groups
Working with Multi Currency
System Queues and Custom Queues
Services and Business Closures
Fiscal Year Settings
Bulk Record Deletion
Data Maps and Imports
Creating Price Lists
Creating Discount Lists
Workflows & Real Time Workflows
Business Process Flows
Microsoft CRM Technical 2013/2015
Basic and Advanced Customizations in MS Dynamics CRM
Customization Concepts – Entity Types and Attributes
Creating Custom Entities and Attributes
UI Customization Capabilities
Form Customization – Working with Tabs, Sections, Fields and Iframes
Introduction to Application Event Programming
Using Form and Field Events
Relationships, Views and Advanced Views
Creating Entity Relationships
Views and Advanced Views
View Customizations – Common Tasks
Advanced Views Customizations
Working with Iframes
Working with Web Resources
Working with Dash Boards
Extending MS Dynamics CRM
Overview of Workflow
Creating Workflows steps through Workflow Designer
Overview of Dialogs
Creating Dialog Pages, Prompt and Response
Working with Input Parameters in Dialogs
Enabling & Disabling Ribbon Elements
Introduction to Solutions
Importing & Exporting Solutions
Plugin Registration Tool
Deploying Custom Workflow Activities
Debugging Custom Workflow Activities
Microsoft CRM – Outlook Integration
Email Tracking in CRM
Microsoft CRM – SharePoint Integration
Document uploading from CRM to SharePoint
Our trainers are Highly experienced in implementing real-time solutions on different Scenarios and Expert in their professionals.
We record each LIVE class session you undergo through this training and we will share the recordings of each session/class.
Trainer will Provide Detailed installation of required software through LMS to the students we support by providing Training and practical in real time experience with all utilities required for completely understanding of this Training.
Yes, there are some group discount are available only if group contain more than 2 Or more participates.
Yes. All the training sessions will be a LIVE Online Streaming using either through GoToMeeting or WebEx You will be shared with live meeting access while Session Starts
We provide Training in a Real Time Projects Oriented
Yes we will Schedule a Demo Session as per the student convenient by sharing LIVE Online Streaming access either through GoToMeeting or WebEx.
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If you are enrolled in classes and you have paid fees, but want to cancel the registration for certain reason, it can be done within 48 hours of initial registration. Please make a note that refunds will be processed within 15 days of prior request
As we are one of the Best Online Training Provider we have customer throughout the world wide specially from UK, USA, UAE, Australia, Qatar, Singapore, New Zealand, India, Malaysia, Dubai, Doha, Melbourne, Brisbane, Perth, Wellington, Auckland Middle East Countries and other parts of the world
We are also located in USA Offering Online Training in Cities like New York, New jersey, Dallas, Seattle, Baltimore, Tempe, Chandler, Scottsdale, Peoria, Honolulu, Columbus, Raleigh, Nashville, Plano, Toronto, Montreal, Calgary, Edmonton, Saint John, Vancouver, Richmond, Mississauga, Saskatoon, Kingston, Kelowna, Houston, Minneapolis, Los Angeles, San Francisco, San Jose, San Diego, Washington DC, Chicago, Philadelphia, St. Louis, Edison, Jacksonville, Towson, Salt Lake City, Davidson, Murfreesboro, Atlanta, Alexandria, Sunnyvale, Santa Clara, Carlsbad, San Marcos, Franklin, Tacoma, California, Bellevue, Austin, Charlotte, Garland, Raleigh-Cary, Boston, Orlando, Fort Lauderdale, Miami, Gilbert.
In India we have customer from Bangalore, Mysore, Hyderabad (Ameerpet), Visage, Chennai, Kolkata, Pune, Mumbai, Delhi, Jaipur, Ahmadabad, Kerala etc…
You can clarify your queries by dialing +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to firstname.lastname@example.org. We are ready to clear your enquiries at any time
At the end of the course, you will receive a course completion certificate stating that you have successfully completed GoLogica training in Microsoft Dynamics CRM technology.
You will get certified in Microsoft Dynamics CRM by clearing the online examination with a minimum score of 70%.
To help you prepare for a certification exam, we will provide you a simulation exam a practice exam.
When i was held in a comparable post in my association for over 3 years, Microsoft DCRM has transformed into my wandering stone and I have hoisted to higher occupations in my association.
A little change is required, I found general satisfaction.
Uncommonly not too bad course to take up. Imagined that it was definitely not hard to complete as the step by step accounts and materials were more direct.
Completed my second affirmation from gologica, each time is a prevalent issue and have learnt an extensive measure. Thankful to you.
They didn’t give me an opening for work even consequent to completing the course I m disappointed.
Course Duration - 30 Hrs
Hours - 1hr/day
Training Mode - Online
Course Duration - 8 Weekends
Hours - 2hr/Day
Training Mode - Online
Course Duration - 15 Days
Hours - 2hr/Day
Training Mode - Online