Salesforce – Overview
Salesforce – Architecture
Salesforce – Environment
Salesforce – Sales Cloud
Salesforce – Service Cloud
Salesforce – Navigating Setup
Course Curriculum
| Section 1: Introduction to Service Cloud | |||
| Service Cloud Introduction and Setups | 01:04:00 | ||
| Service Cloud Email-to-Case | 00:52:00 | ||
| Service Cloud Set Up Web-to-Case | 00:52:00 | ||
| Service Cloud Create New Case | 01:13:00 | ||

