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Learners: 80   |   Duration: 50 Hrs   |   Reviews 1 ( 4.0 )

SAP Cloud for client (SAP C4C Online Training) may be a code as a service (SaaS) platform for sales and repair. The platform consists of SAP Cloud for Sales and SAP Cloud for Service, that area unit marketed as separate entities by SAP. SAP Cloud for client runs on the SAP HANA Cloud Platform (HCP).

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Expert & Certified Trainers

Self-Paced Learning

  • Any time Access to high quality pre-recorded Self faced training videos
  • Learning Management System (LMS) Access
  • Access to self based training materials Developed by Experts

Online Instructor LEAD

  • Online Training by Certified Industry Experts with live session
  • 24X7 Online Assessment and Support
  • Cloud Lab & LMS Access
  • Fast-track / Regular / Weekend Batches

Corporate Solutions

  • Self-Placed E-Learning and / Or Online Instructor Lead
  • Learning Management System access
  • Enhanced reporting for individuals & teams
  • 24X7 Online Assessment and Support

SAP Cloud for client (SAP C4C) may be a code as a service (SaaS) platform for sales and repair. The platform consists of SAP Cloud for Sales and SAP Cloud for Service, that area unit marketed as separate entities by SAP. SAP Cloud for client runs on the SAP HANA Cloud Platform (HCP). For SAP Cloud for Sales, the stress is on permitting sales professionals to pay longer commercialism and fewer time interacting with a business department automation application. SAP claims the method is a smaller amount error prone and saves time in restocking inventory.

What you will learn in SAP C4C Training?

  • Introduction to C4C architecture
  • Project Scoping, Questionnaire and implementation
  • Org management, Territory Management
  • Customer Master Data configuration
  • Product Master Data
  • Activity Management (Telephone calls, email, task, activity)
  • C4C integration to ECC through HCI
  • Code list mapping
  • ID Mapping
  • Leads Management
  • Opportunity Management
  • Quotation Management
  • Sales Orders
  • Pricing in C4C, price list, discount list
  • Marketing target groups
  • Marketing Campaigns
  • Installed Base
  • Service tickets management
  • Business Roles and Authorizations
  • UI personalization and configuration
  • Fine Tune activities
  • Email and mobile integration
  • Data downloads

Who should take SAP C4C Training?

  • CRM Consultants
  • Project Managers
  • SAP system admins

What are Prerequisites for taking this course?

  • SAP Functional consultants
  • SAP CRM Functional & Technical Consultants
  • SAP SD consultants
  • Who are very Keen to learn SAP C4C with any graduation
  • Other CRMs Professional

Why should we go for SAP C4C Training?

Why SAP C4C Training, as from many years well-built and established CRM is there from SAP to the customers. Due to the competition from other CRMs and technology changes in the cloud, most of the SAP CRM implantation taken place by Salesforce, So SAP has to come with new cloud based application which is called as SAP Cloud for customer, So it’s a replacement of existing CRM on premise. So SAP is pushing customers to switch from CRM TO C4C. SAP Hybris C4C Online Training will be the future for all CRM applications.


Salary as per Market

SAP C4C Salary ranges between $84,972 – $102,767 per year


  •  Introduction of SAP CC
  •  System Landscape
  •  Tenant Landscape
  •  SAP Cloud architecture and Strategy
  •  SAP HYBRIS cloud for customer – pricing/Partner
  •  Sales / Pre-Sales

SAP Hybris Cloud for Customer Project Implementation C4C 10

  •  Introduction to SAP Hybris Cloud for Customer
  •  Working with SAP Hybris Cloud for Customer
  •  Accounts and Contract Management
  •  Product and Price Lists
  •  Organization Structure
  •  Territory Management
  •  User and Business Role Management
  •  Data Migration
  •  Integration
  •  Notification and Workflow
  •  Personalization and Extensibility
  •  Analytics Framework
  •  Mobile
  •  Solution Walkthrough and Test Plans
  •  Preparing for Go-Live

SAP Hybris Cloud for Sales C4C12

  •  Introduction to SAP Hybris Cloud for Sales/Marketing
  •  Target Group
  •  Campaigns
  •  Lead Scores
  •  Content (Email templates)
  •  Marketing funds
  •  Lead Management
  •  Partner determination procedure
  •  Status Management
  •  Date / Text management
  •  Opportunity Management
  •  Quotation Management
  •  Order Management
  •  Activity Management
  •  Visit Planning and Execution
  •  Partner Channel Management
  •  Sales Planning and Forecasting
  •  Pricing SAP C4C Online Training
  •  Account 360 & Sales Intelligence
  •  Influencer Map

SAP Hybris Cloud for Service C4C 14

  •  Introduction to SAP Hybris Cloud for Service
  •  Communication Channels
  •  Service Levels, Categories & Work Distribution
  •  Knowledge Base
  •  Registered Products & Installed base
  •  Warranty Management
  •  Maintenance Plan
  •  Resource Scheduling and Time Recording
  •  Contracts
  •  Templates & Reporting
  •  Visit Scheduler
  •  Case Management
  •  ERP Integration
  •  SAP Hybris Cloud for Service – Hybris Commerce Integration

Interaction center/Customer service

  •  ERMS
  •  CTI
  •  CHAT
  •  SMS
  •  Gmail integration
  •  Groupware Integration
  •  Social Media Messages

SAP Hybris Cloud for Customer – Integration

  •  Integration Overview
  •  Introduction to SAP Hybris Cloud for Customer Integration
  •  Integrating SAP Cloud for Customer with SAP ERP using SAP Process Integration (SAP PI)
  •  CC integration with ERP using SAP HANA Cloud Integration
  •  Configure Integration in Cloud Solution
  •  Communication set Up
  •  Communication Arrangement
  •  Maintain ERP Number Ranges
  •  Perform Code List Mapping
  •  Create ID Mapping
  •  ID Mapping using the Microsoft Excel Template
  •  Data Load Phase: Perform Initial Data Load
  •  Data Load Phase: Perform Delta Load
  •  Monitor Phase: Monitor Message Flow Across Systems

Integration Process of Sales & Service

  •  Account 360 Overview
  •  Integration Opportunity Follow Up Document in ERP
  •  Opportunity with Customer Quote Processing in ERP
  •  Opportunity with Sales Order Processing in ERP
  •  Creation of Sales Quote Follow Up Document in ERP
  •  Creation of Ticket Follow Up Document in SAP ERP
  •  External Pricing Produces Real Time Price Request

Our trainers are Highly experienced in implementing real-time solutions on different Scenarios and Expert in their professionals.

We record each LIVE class session you undergo through this training and we will share the recordings of each session/class.

Trainer will Provide Detailed installation of required software through LMS to the students we support by providing Training and practical in real time experience with all utilities required for completely understanding of this Training.

Yes, there are some group discount are available only if group contain more than 2 Or more participates.

Yes. All the training sessions will be a LIVE Online Streaming using either through GoToMeeting or WebEx You will be shared with live meeting access while Session Starts.

We provide Training in a Real Time Projects Oriented.

Yes we will Schedule a Demo Session as per the student convenient by sharing LIVE Online Streaming access either through GoToMeeting or WebEx.

If you are enrolled in classes and you have paid fees, but want to cancel the registration for certain reason, it can be done within 48 hours of initial registration. Please make a note that refunds will be processed within 15 days of prior request

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As we are one of the Best Online Training Provider we have customer throughout the world wide specially from UK, USA, UAE, Australia, Qatar, Singapore, New Zealand, India, Malaysia, Dubai, Doha, Melbourne, Brisbane, Perth, Wellington, Auckland Middle East Countries and other parts of the world

We have customers from USA. Proving online training in, New York, Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Antonio, San Diego, Dallas, San Jose, Jacksonville, Austin, San Francisco, Indianapolis Columbus, Fort Worth, Charlotte, Seattle, Denver, El Paso, Detroit, Washington, Boston, Memphis, Nashville, Portland, Oklahoma City, Las Vegas, Baltimore, Louisville, Milwaukee, Albuquerque, Tucson, Fresno, Sacramento, Kansas City, Long Beach, Mesa, Atlanta, Colorado, Springs, Virginia Beach, Raleigh, Omaha, Miami, Oakland, Minneapolis, Tulsa, Wichita, New Orleans, Arlington.

In India we have customer from Bangalore, Mysore, Hublli, Dhward, Belgaum Hyderabad (Ameerpet), Vizag, Chennai, Kolkata, Pune, Mumbai, Delhi, Jaipur, Ahmadabad, Kerala etc…

You can clarify your queries by dialing +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to info@gologica.com. We are ready to clear your enquiries at any time

At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in SAP C4C technology.

You will get certified in SAP C4C by clearing the online examination with a minimum score of 70%.

To help you prepare for a certification exam, we shall provide you a simulation exam and a practice exam.


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I would never regret my decision as i am trained at one of the best institutes. With the knowledge i gained in this institute, I was practiced to crack the interview at the first instant. I thank all the faculty for the best training facilities.

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Course Duration - 50 hrs

Hours - 1hr/day

Training Mode - Online

Course Duration - 13 weekends

Hours - 2hr/Day

Training Mode - Online

Course Duration - 25 Days

Hours - 2hr/Day

Training Mode - Online

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