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SERVICENOW ADMIN TRAINING

Learners: 140   |   Duration: 30 Hrs   |   Reviews 5 ( 4.2 )

ServiceNow Admin online training at GoLogica, this course can arrange the framework in a wide range of approaches to address an association’s business needs. They can introduce and set up any number of the procedure applications that are given ServiceNow and furthermore make custom applications. Applications can be made accessible to chose clients by method for parts and different access controls. The framework may likewise be arranged to send and get email as an approach to make and track benefit demands.


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Expert & Certified Trainers

Self-Paced Learning

  • Any time Access to high quality pre-recorded Self faced training videos
  • Learning Management System (LMS) Access
  • Access to self based training materials Developed by Experts

Online Instructor LEAD

  • Online Training by Certified Industry Experts with live session
  • 24X7 Online Assessment and Support
  • Cloud Lab & LMS Access
  • Fast-track / Regular / Weekend Batches

Corporate Solutions

  • Self-Placed E-Learning and / Or Online Instructor Lead
  • Learning Management System access
  • Enhanced reporting for individuals & teams
  • 24X7 Online Assessment and Support

ServiceNow Admin can arrange the framework in a wide range of approaches to address an association’s business needs. They can introduce and set up any number of the procedure applications that are given ServiceNow and furthermore make custom applications. Applications can be made accessible to chose clients by method for parts and different access controls. The framework may likewise be arranged to send and get email as an approach to make and track benefit demands.

What will you learn in SERVICENOW ADMIN Training?

  • Perform core configuration tasks
  • Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts
  • Add users, groups and roles
  • Manage data with tables, the configuration management database (CMDB), import sets and update sets
  • Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
  • Create workflow activities and approvals
  • Configure alerts and notifications
  • View upgrade history and status
  • Control system access and data security
  • Create baseline performance metrics
  • Run reports, configure service level agreements (SLAs) and perform instance branding and customization
  • Integrate social IT elements and learn best practices

Who should do SERVICENOW ADMIN Training?

  • This course is intended for new ServiceNow System Administrators
  • Functional, Administrators and Implementers
  • Any Programmers
  • Database Developers/Administrators
  • Testing Professionals
  • Enterprise Resource Planning Professionals
  • Customer Relationship Management Professionals

What are the Prerequisites?

  • Basic knowledge of system administration will be helpful

Salary as per Market

System Administrator pay rates at ServiceNow can go from $85,465-$92,175.

Functional, Administrators and Implementers

• Any Programmers
• Database Developers/Administrators
• Testing Professionals
• Enterprise Resource Planning Professionals
• Customer Relationship Management Professionals
• Business Intelligence Professionals
• Business Process Management Professionals
• Middleware TL consultants professionals
• Any degree Fresher’s
• HP Service managers professionals
• BMC Remedy professionals
• Computer Associates Service Desk Managers professionals
• IBM Smart Cloud Desk Engineers professionals
• ITSM/ITIL professionals
• Ticketing tl Professionals
• Business Analyst/System analyst

Introduction to Service Now

• What is Service Now
• Why and who can use Service Now
• Concept of cloud computing in Service Now
• Introduction to ITIL foundation
• Navigation and users
• Helpful portals, releases

Incident Management

• Overview
• Incident management process
• Continual service improvement to incident management

Change Management

• Overview
• Change management process (Raising, planning and Authorize)
• Change management workflow and change task
• Continual service improvement to change management

Problem Management

• Overview
• Problem management process (identify, Investigate, Resolve)
• Problem management workflow and problem task types
• Continual Service improvement to problem management
• Context menu

Asset and Configuration management

• Introduction to CI and Asset
• Class and category CI
• Model and type of assets
• CMDB Plug-in and CI Relationships

Knowledge Management

• Overview
• Knowledge Management Roles
• Application and Modules
• Using Knowledge
• Creating Knowledge
• Translating Knowledge
• Tracking and Reporting on Knowledge

SLA & SDLC

• Introduction to SLA,OLA and UPC
• SLA Workflow
• Service Level Agreement
• SDLC In Service now

Our trainers are Highly experienced in implementing real-time solutions on different Scenarios and Expert in their professionals.

We record each LIVE class session you undergo through this training and we will share the recordings of each session/class.

Trainer will Provide Detailed installation of required software through LMS to the students we support by providing Training and practical in real time experience with all utilities required for completely understanding of this Training.

Yes, there are some group discount are available only if group contain more than 2 Or more participates.

Yes. All the training sessions will be a LIVE Online Streaming using either through GoToMeeting or WebEx You will be shared with live meeting access while Session Starts

We provide Training in a Real Time Projects Oriented

Yes we will Schedule a Demo Session as per the student convenient by sharing LIVE Online Streaming access either through GoToMeeting or WebEx.

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If you are enrolled in classes and you have paid fees, but want to cancel the registration for certain reason, it can be done within 48 hours of initial registration. Please make a note that refunds will be processed within 15 days of prior request

As we are one of the Best Online Training Provider we have customer throughout the world wide specially from UK, USA, UAE, Australia, Qatar, Singapore, New Zealand, India, Malaysia, Dubai, Doha, Melbourne, Brisbane, Perth, Wellington, Auckland Middle East Countries and other parts of the world

We are also located in USA Offering Online Training in Cities like New York, New jersey, Dallas, Seattle, Baltimore, Tempe, Chandler, Scottsdale, Peoria, Honolulu, Columbus, Raleigh, Nashville, Plano, Toronto, Montreal, Calgary, Edmonton, Saint John, Vancouver, Richmond, Mississauga, Saskatoon, Kingston, Kelowna, Houston, Minneapolis, Los Angeles, San Francisco, San Jose, San Diego, Washington DC, Chicago, Philadelphia, St. Louis, Edison, Jacksonville, Towson, Salt Lake City, Davidson, Murfreesboro, Atlanta, Alexandria, Sunnyvale, Santa Clara, Carlsbad, San Marcos, Franklin, Tacoma, California, Bellevue, Austin, Charlotte, Garland, Raleigh-Cary, Boston, Orlando, Fort Lauderdale, Miami, Gilbert.

In India we have customer from Bangalore, Mysore, Hyderabad (Ameerpet), Visage, Chennai, Kolkata, Pune, Mumbai, Delhi, Jaipur, Ahmadabad, Kerala etc…

You can clarify your queries by dialing +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to info@gologica.com. We are ready to clear your enquiries at any time

At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in SERVICENOW ADMIN technology.

You will get certified in SERVICENOW ADMIN by clearing the online examination with a minimum score of 70%.

To help you prepare for a certification exam, we shall provide you a simulation exam and a practice exam. 

 

 

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Reviews


Brenda

Extremely advantageous reason it’s on the web and certificates have great esteem.


Krishna Sachin

Alright course Teachers could have been minimal better.


Philips H

This site needs more acknowledgment ,they are giving decent quality training.


Roopa A

Extremely happy with the quantity of chances I m getting about getting my declaration in this course.


Advik Reddy

IBM ServiceNow Admin was a life getting updated course for me now I can bolster myself being independent.Thanks to gologica.


Upcoming Demo’s

23
Saturday
February, 2019
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Sunday
February, 2019
25
Monday
February, 2019
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Tuesday
February, 2019

Course Duration - 30 hrs

Hours - 1hr/day

Training Mode - Online

Course Duration - 8 weekends

Hours - 2hr/Day

Training Mode - Online

Course Duration - 15 days

Hours - 2hr/Day

Training Mode - Online