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SERVICENOW ADMIN TRAINING

Learners: 310   |   Duration: 30 Hrs   |   Reviews 5 ( 4.2 )

ServiceNow Admin online training at GoLogica, this course can arrange the framework in a wide range of approaches to address an association’s business needs. They can introduce and set up any number of the procedure applications that are given ServiceNow and furthermore make custom applications. Applications can be made accessible to chose clients by method for parts and different access controls. The framework may likewise be arranged to send and get email as an approach to make and track benefit demands.


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About ServiceNow Admin

ServiceNow Admin can arrange the framework in a wide range of approaches to address an association’s business needs. They can introduce and set up any number of the procedure applications that are given ServiceNow and furthermore make custom applications. Applications can be made accessible to chose clients by method for parts and different access controls. The framework may likewise be arranged to send and get email as an approach to make and track benefit demands.

What will you learn in SERVICENOW ADMIN Training?

Perform core configuration tasks

Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts

Add users, groups and roles

Manage data with tables, the configuration management database (CMDB), import sets and update sets

Work with two key process applications: Knowledge Base and ServiceNow Service Catalog

Create workflow activities and approvals

Configure alerts and notifications

View upgrade history and status

Control system access and data security

Create baseline performance metrics

Run reports, configure service level agreements (SLAs) and perform instance branding and customization

Integrate social IT elements and learn best practices

Who should do SERVICENOW ADMIN Training?

This course is intended for new ServiceNow System Administrators

Functional, Administrators and Implementers

Any Programmers

Database Developers/Administrators

Testing Professionals

Enterprise Resource Planning Professionals

Customer Relationship Management Professionals

What are the Prerequisites?

Basic knowledge of system administration will be helpful


Salary as per Market

System Administrator pay rates at ServiceNow can go from $85,465-$92,175.

 

Are you excited about this?  

ServiceNow Admin Course Content

Any Programmers 
Database Developers/Administrators
Testing Professionals
Enterprise Resource Planning Professionals
Customer Relationship Management Professionals
Business Intelligence Professionals
Business Process Management Professionals
Middleware TL consultants professionals
Any degree Fresher’s
HP Service managers professionals
BMC Remedy professionals
Computer Associates Service Desk Managers professionals
IBM Smart Cloud Desk Engineers professionals
ITSM/ITIL, Ticketing tl Professionals
Business Analyst/System analyst

What is Service Now
Why and who can use Service Now
Concept of cloud computing in Service Now
Introduction to ITIL foundation 
Navigation and users
Helpful portals, releases

Overview
Incident management process
Continual service improvement to incident management

Overview 
Change management process (Raising, planning and Authorize)
Change management workflow and change task
Continual service improvement to change management

Overview
Problem management process (identify, Investigate, Resolve)
Problem management workflow and problem task types
Continual Service improvement to problem management
Context menu

Introduction to CI and Asset
Class and category CI
Model and type of assets
CMDB Plug-in and CI Relationships

Overview
Knowledge Management Roles
Application and Modules
Using Knowledge
Creating Knowledge
Translating Knowledge
Tracking and Reporting on Knowledge

Introduction to SLA,OLA and UPC
SLA Workflow
Service Level Agreement
SDLC In Service now

 

To become a master in ServiceNow Admin?  

Modes of Training

Self-Paced Learning

  • Any time Access to high quality pre-recorded Self faced training videos
  • Learning Management System (LMS) Access
  • Access to self based training materials Developed by Experts

Online Instructor LEAD

  • Online Training by Certified Industry Experts with live session
  • 24X7 Online Assessment and Support
  • 24X7 Lab Access
  • Lifetime LMS Access
  • Fast-track / Regular / Weekend Batches

Corporate Solutions

  • Self-Placed E-Learning and / Or Online Instructor Lead
  • Learning Management System access
  • Enhanced reporting for individuals & teams
  • 24X7 Online Assessment and Support

Faq’s

Our trainers are Highly experienced in SERVICENOW ADMIN implementing real-time solutions on different Scenarios and Expert in their professionals.

We record each LIVE class session you undergo through this training and we will share the recordings of each session/class.

Trainer will Provide Detailed installation of required software through LMS to the students we support by providing Training and practical in real time experience with all utilities required for completely understanding of this Training.

Yes, there are some group discount are available only if group contain more than 2 Or more participates.

Basic Hard ware requirement is useful to install the Product

We provide Training in a Real Time Projects Oriented

Yes we will Schedule a Demo Session as per the student convenient by sharing LIVE Online Streaming access either through GoToMeeting or WebEx.

If you are enrolled in classes and you have paid fees, but want to cancel the registration for certain reason, it can be done within 48 hours of initial registration. Please make a note that refunds will be processed within 15 days of prior request

As we are one of the Best SERVICENOW ADMIN Online Training Provider we have customer throughout the world wide specially from UK, USA, UAE, Australia, Qatar, Singapore, New Zealand, India, Malaysia, Dubai, Doha, Melbourne, Brisbane, Perth, Wellington, Auckland Middle East Countries and other parts of the world

We are also located in USA Offering SERVICENOW ADMIN Online Training in Cities like New York, New jersey, Dallas, Seattle, Baltimore, Tempe, Chandler, Scottsdale, Peoria, Honolulu, Columbus, Raleigh, Nashville, Plano, Toronto, Montreal, Calgary, Edmonton, Saint John, Vancouver, Richmond, Mississauga, Saskatoon, Kingston, Kelowna, Houston, Minneapolis, Los Angeles, San Francisco, San Jose, San Diego, Washington DC, Chicago, Philadelphia, St. Louis, Edison, Jacksonville, Towson, Salt Lake City, Davidson, Murfreesboro, Atlanta, Alexandria, Sunnyvale, Santa Clara, Carlsbad, San Marcos, Franklin, Tacoma, California, Bellevue, Austin, Charlotte, Garland, Raleigh-Cary, Boston, Orlando, Fort Lauderdale, Miami, Gilbert.

In India we have customer from Bangalore, Mysore, Hyderabad (Ameerpet), Visage, Chennai, Kolkata, Pune, Mumbai, Delhi, Jaipur, Ahmadabad, Kerala etc…

You can clarify your queries by dialing +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to info@gologica.com. We are ready to clear your enquiries at any time

ServiceNow Admin Course Certification

At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in SERVICENOW ADMIN technology.

You will get certified in SERVICENOW ADMIN by clearing the online examination with a minimum score of 70%.

To help you prepare for a certification exam, we shall provide you a simulation exam and a practice exam. 

 

 

Get ahead with GoLogica’s Certification  

Reviews

 

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Reviews


Brenda

Extremely advantageous reason it’s on the web and certificates have great esteem.

Krishna Sachin

Alright course Teachers could have been minimal better.

Philips H

This site needs more acknowledgment ,they are giving decent quality training.

Roopa A

Extremely happy with the quantity of chances I m getting about getting my declaration in this course.

Advik Reddy

IBM ServiceNow Admin was a life getting updated course for me now I can bolster myself being independent.Thanks to gologica.

Training Mode

Course Duration - 30 hrs

Hours - 1hr/day

Training Mode - Online

Course Duration - 8 weekends

Hours - 2hr/Day

Training Mode - Online

Course Duration - 15 days

Hours - 2hr/Day

Training Mode - Online

Interview Questions

Demo Video