ServiceNow Admin can arrange the framework in a wide range of approaches to address an association’s business needs. They can introduce and set up any number of the procedure applications that are given ServiceNow and furthermore make custom applications. Applications can be made accessible to chose clients by method for parts and different access controls. The framework may likewise be arranged to send and get email as an approach to make and track benefit demands.
Perform core configuration tasks
Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts
Add users, groups and roles
Manage data with tables, the configuration management database (CMDB), import sets and update sets
Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
Create workflow activities and approvals
Configure alerts and notifications
View upgrade history and status
Control system access and data security
Create baseline performance metrics
Run reports, configure service level agreements (SLAs) and perform instance branding and customization
Integrate social IT elements and learn best practices
This course is intended for new ServiceNow System Administrators
Functional, Administrators and Implementers
Any Programmers
Database Developers/Administrators
Testing Professionals
Enterprise Resource Planning Professionals
Customer Relationship Management Professionals
Basic knowledge of system administration will be helpful
Any Programmers Database Developers/Administrators Testing Professionals Enterprise Resource Planning Professionals Customer Relationship Management Professionals Business Intelligence Professionals Business Process Management Professionals Middleware TL consultants professionals Any degree Fresher’s HP Service managers professionals BMC Remedy professionals Computer Associates Service Desk Managers professionals IBM Smart Cloud Desk Engineers professionals ITSM/ITIL, Ticketing tl Professionals Business Analyst/System analyst
What is Service Now Why and who can use Service Now Concept of cloud computing in Service Now Introduction to ITIL foundation Navigation and users Helpful portals, releases
Overview Incident management process Continual service improvement to incident management
Overview Change management process (Raising, planning and Authorize) Change management workflow and change task Continual service improvement to change management
Overview Problem management process (identify, Investigate, Resolve) Problem management workflow and problem task types Continual Service improvement to problem management Context menu
Introduction to CI and Asset Class and category CI Model and type of assets CMDB Plug-in and CI Relationships
Overview Knowledge Management Roles Application and Modules Using Knowledge Creating Knowledge Translating Knowledge Tracking and Reporting on Knowledge
Introduction to SLA,OLA and UPC SLA Workflow Service Level Agreement SDLC In Service now
Our trainers are Highly experienced in SERVICENOW ADMIN implementing real-time solutions on different Scenarios and Expert in their professionals.
We record each LIVE class session you undergo through this training and we will share the recordings of each session/class.
Trainer will Provide Detailed installation of required software through LMS to the students we support by providing Training and practical in real time experience with all utilities required for completely understanding of this Training.
Yes, there are some group discount are available only if group contain more than 2 Or more participates.
Basic Hard ware requirement is useful to install the Product
We provide Training in a Real Time Projects Oriented
Yes we will Schedule a Demo Session as per the student convenient by sharing LIVE Online Streaming access either through GoToMeeting or WebEx.
If you are enrolled in classes and you have paid fees, but want to cancel the registration for certain reason, it can be done within 48 hours of initial registration. Please make a note that refunds will be processed within 15 days of prior request
As we are one of the Best SERVICENOW ADMIN Online Training Provider we have customer throughout the world wide specially from UK, USA, UAE, Australia, Qatar, Singapore, New Zealand, India, Malaysia, Dubai, Doha, Melbourne, Brisbane, Perth, Wellington, Auckland Middle East Countries and other parts of the world
We are also located in USA Offering SERVICENOW ADMIN Online Training in Cities like New York, New jersey, Dallas, Seattle, Baltimore, Tempe, Chandler, Scottsdale, Peoria, Honolulu, Columbus, Raleigh, Nashville, Plano, Toronto, Montreal, Calgary, Edmonton, Saint John, Vancouver, Richmond, Mississauga, Saskatoon, Kingston, Kelowna, Houston, Minneapolis, Los Angeles, San Francisco, San Jose, San Diego, Washington DC, Chicago, Philadelphia, St. Louis, Edison, Jacksonville, Towson, Salt Lake City, Davidson, Murfreesboro, Atlanta, Alexandria, Sunnyvale, Santa Clara, Carlsbad, San Marcos, Franklin, Tacoma, California, Bellevue, Austin, Charlotte, Garland, Raleigh-Cary, Boston, Orlando, Fort Lauderdale, Miami, Gilbert.
In India we have customer from Bangalore, Mysore, Hyderabad (Ameerpet), Visage, Chennai, Kolkata, Pune, Mumbai, Delhi, Jaipur, Ahmadabad, Kerala etc…
You can clarify your queries by dialing +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to info@gologica.com. We are ready to clear your enquiries at any time
At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in SERVICENOW ADMIN technology.
You will get certified in SERVICENOW ADMIN by clearing the online examination with a minimum score of 70%.
To help you prepare for a certification exam, we shall provide you a simulation exam and a practice exam.
Brenda
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Krishna Sachin
Alright course Teachers could have been minimal better.
Philips H
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Roopa A
Extremely happy with the quantity of chances I m getting about getting my declaration in this course.
Advik Reddy
IBM ServiceNow Admin was a life getting updated course for me now I can bolster myself being independent.Thanks to gologica.
Course Duration - 30 hrs
Hours - 1hr/day
Training Mode - Online
Course Duration - 8 weekends
Hours - 2hr/Day
Training Mode - Online
Course Duration - 15 days
Hours - 2hr/Day
Training Mode - Online