Home » MICROSOFT » Microsoft Dynamics

Microsoft Dynamics Training

Learners: 50   |   Duration: 30 Hrs   |   Reviews 4 ( 4.0 )

Microsoft Dynamics (Online Training) is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft markets Dynamics applications through a network of reselling partners who provide specialized services. Very few installations take place without the aid of third-party resellers.

24 / 7 Support
Work Support
Expert & Certified Trainers

Self-Paced Learning

  • Any time Access to high quality pre-recorded Self faced training videos
  • Learning Management System (LMS) Access
  • Access to self based training materials Developed by Experts

Online Instructor LEAD

  • Online Training by Certified Industry Experts with live session
  • 24X7 Online Assessment and Support
  • Cloud Lab & LMS Access
  • Fast-track / Regular / Weekend Batches

Corporate Solutions

  • Self-Placed E-Learning and / Or Online Instructor Lead
  • Learning Management System access
  • Enhanced reporting for individuals & teams
  • 24X7 Online Assessment and Support

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft markets Dynamics applications through a network of reselling partners who provide specialized services. Very few installations take place without the aid of third-party resellers.

What you will learn in Microsoft Dynamics training?

  • Execute Deployment methods
  • Understand Entities Forms, Fields and Records
  • Configuring Emails and Managing Teams
  • Defining Permissions and Privileges
  • Managing Security Hierarchy
  • Entity Relationship Model
  • Activities, contacts, accounts, navigation
  • Build charts or dashboards that can be utilized to analyze data

Who should take Microsoft Dynamics training?

  • Experienced system administrators
  • Software Release Managers
  • Implementation consultants
  • System integrators
  • IT Professionals and Developers

What are the Prerequisites for taking Microsoft Dynamics course?

There are no such specific requirements for a participants to learn this course, but anyone associated with CRM or customer relations management would be more benefited with Microsoft Dynamics training.

Why should we go for this Microsoft Dynamics Training ?

This course demonstrates how to leverage the essential features of this CRM platform, including how to manage customer information, track leads, and create the applications.

Salary as per Market

The Average salary for MICROSOFT DYNAMICS Consultant is $79,753 PA.

Benefits of Closed Loop MarketingCreating and Using Marketing Lists

Marketing Campaigns and Quick Campaigns
Quick Campaigns
Introduction to Marketing Campaigns
Creating a Marketing Campaign
Creating and Using Campaign Templates
Importing Leads
Implementing and Managing Marketing Campaigns

Campaigns, Campaign Activities and Marketing Lists

Creating and Using Email Templates
Sales Literature, Products and Price Lists
Distributing Campaign Activities
Capturing and Viewing Campaign Responses
Working with Campaign Responses
Analysis, Reporting and Goals

Analyzing Marketing Information with Lists, Views and Charts

Working with Reports
Creating and Managing Marketing Goals
Creating Charts
Customizing and Working with Dashboards
Sales Management in Microsoft Dynamics


Overview of the Sales Process in Microsoft Dynamics CRM
Core Records in the Sales Process
Tracking Competitors and Managing Sales Literature
Working with LeadsWorking with Opportunities
Sales Processes, Workflows and Dialogs
Working with the Product Catalog

The Product Catalog and the Sales Process

Unit Groups
Adding and Maintaining Products
Creating, Maintaining and Using Price Lists
Sales Order Processing

The Microsoft Dynamics CRM Sales Order Process

Opportunities, Quotes, and the Sales Process
Working with Orders
Working with Invoices
Analysis, Reporting and Goals

Analyzing Sales Information with Lists, Views and Charts

Working with Reports
Exporting Sales Information to Microsoft Office Excel
Creating and Managing Sales Goals
Creating Charts
Service Management in Microsoft Dynamics


Getting Started with Service Management
Cases and the Service Management Process
Queues and Contracts in Service Management
Working with Cases in the Case Grid
Working with Cases and Contracts

Creating Case Records

Working with Cases
Contracts and Contract Templates
Creating and Working with Contracts
Using Contracts with Cases
Using the Knowledge Base

Article Templates

Creating, Approving and Publishing Articles
Using and Searching the Knowledge Base
Cases and Knowledge Base Articles
Working with Teams and Queues

Introduction to Teams

Introduction to Queues
Creating and Managing Queues
Working with Queues and Queue Items
Using Workflows with Queues
Analysis, Reporting and Goals

Service Management Reports

Service Management Charts and Dashboards
Goal Management for Service
Service Scheduling in Microsoft Dynamics


Service Scheduling Overview
Service Scheduling Scenarios
Service Scheduling Process
Working with Service Activities and the Service Calendar
Closing, Canceling, or Rescheduling a Service Activity
Using Charts and Reports to Analyze Service Activities
Advanced Topics

Understanding the Service Activity Scheduling Engine

Resources, Services and Selection Rules
Incorporating Customer Preferences
Resource and Service Capacity Requirements
Understanding Sites and Same-Site Requirements
Microsoft Dynamics Customization and Configuration

Business Units and Security Roles

Business Units
Managing Business Units
Security Features
Configuring Users and Teams

User Management Overview

Adding and Maintaining User Accounts
Team Configuration
Customizing Microsoft Dynamics CRM Overview

Customization Methodology

Who can Customize Microsoft Dynamics CRM?
Types of Customizations
Types of Customizations - Solutions
Customizing Fields

Customization Concepts

Field Data Types
Field Properties
Creating Fields
Creating Option Sets
Customizing Entities

Entity Concepts

Modifying Custom Entities
Customizing Relationships and Mappings

Types of Entity Relationships

Creating Entity Relationships
Entity Mapping
Customizing Forms, Views and Charts

Basic UI Customization Capabilities

View Customization Overview
Form Customization Overview
Other Form Objects
Creating New Forms
Configuring Field Security

Field Security Scope

Field Security and Other Security Methods
Configuring Auditing

Enabling Auditing

Viewing Audit Data
Managing Audit Partitions
Configuring Solutions

Solutions Review

Exporting and Importing Unmanaged Solutions
Exporting and Importing Managed Solutions

Our trainers are Highly experienced in implementing real-time solutions on different Scenarios and Expert in their professionals.

We record each LIVE class session you undergo through this training and we will share the recordings of each session/class.

Trainer will Provide Detailed installation of required software through LMS to the students we support by providing Training and practical in real time experience with all utilities required for completely understanding of this Training.

Yes, there are some group discount are available only if group contain more than 2 Or more participates.

Yes. All the training sessions will be a LIVE Online Streaming using either through GoToMeeting or WebEx You will be shared with live meeting access while Session Starts

We provide Training in a Real Time Projects Oriented

Yes we will Schedule a Demo Session as per the student convenient by sharing LIVE Online Streaming access either through GoToMeeting or WebEx.

If you are enrolled in classes and you have paid fees, but want to cancel the registration for certain reason, it can be done within 48 hours of initial registration. Please make a note that refunds will be processed within 15 days of prior request

As we are one of the Best Online Training Provider we have customer throughout the world wide specially from UK, USA, UAE, Australia, Qatar, Singapore, New Zealand, India, Malaysia, Dubai, Doha, Melbourne, Brisbane, Perth, Wellington, Auckland Middle East Countries and other parts of the world

We are also located in USA Offering Online Training in Cities like New York, New jersey, Dallas, Seattle, Baltimore, Tempe, Chandler, Scottsdale, Peoria, Honolulu, Columbus, Raleigh, Nashville, Plano, Toronto, Montreal, Calgary, Edmonton, Saint John, Vancouver, Richmond, Mississauga, Saskatoon, Kingston, Kelowna, Houston, Minneapolis, Los Angeles, San Francisco, San Jose, San Diego, Washington DC, Chicago, Philadelphia, St. Louis, Edison, Jacksonville, Towson, Salt Lake City, Davidson, Murfreesboro, Atlanta, Alexandria, Sunnyvale, Santa Clara, Carlsbad, San Marcos, Franklin, Tacoma, California, Bellevue, Austin, Charlotte, Garland, Raleigh-Cary, Boston, Orlando, Fort Lauderdale, Miami, Gilbert.

In India we have customer from Bangalore, Mysore, Hyderabad (Ameerpet), Visage, Chennai, Kolkata, Pune, Mumbai, Delhi, Jaipur, Ahmadabad, Kerala etc…

You can clarify your queries by dialing +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to info@gologica.com. We are ready to clear your enquiries at any time

keywords: microsoft dynamics training online, microsoft dynamics course, microsoft dynamics online tutorial, microsoft dynamics certification, microsoft dynamics course details, microsoft dynamics course online microsoft dynamics course content, learn microsoft dynamics online, microsoft dynamics training fees, microsoft dynamics online classes, microsoft dynamics course syllabus, linux administration course fee, microsoft dynamics tutorial for beginning, learn microsoft dynamics step by step, microsoft dynamics online training in bangalore, microsoft dynamics training institutes in hyderabad, microsoft dynamics training videos, microsoft dynamics online training in hyderabad, microsoft dynamics training institutes in bangalore.

At the end of the course, you will receive a course completion certificate stating that you have successfully completed GoLogica training in Microsoft Dynamics  technology.

You will get certified in Microsoft Dynamics  by clearing the online examination with a minimum score of 70%.

To help you prepare for a certification exam, we will provide you a simulation exam a practice exam.


Add Your Review



Zeshan Ahktar

A fantastic course and well done by the trainers. I completed this as my part time and now I am have the present job because of this course being added to my resume, I get a higher pay.

Dharan Kumar

At last I finished and feeling cheerful and eager to take in more course through gologica. It spares additional time and vitality to learn on the web.

Tharun Reddy

Required more exact examination material and top notch online recordings.

Brain Rodrigues

I was recommended about this site by my companion and its extremely happy with learning here as you simply take in things from your home. Worth time and cash.

Upcoming Demo’s

February, 2019
February, 2019
February, 2019
February, 2019

Course Duration - 30 Hrs

Hours - 1hr/day

Training Mode - Online

Course Duration - 8 Weekends

Hours - 2hr/Day

Training Mode - Online

Course Duration - 15 Days

Hours - 2hr/Day

Training Mode - Online